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WHAT DOES LENDING ARSENAL DO?
Lending Arsenal is a unique sales tool that enables mortgage professionals to quickly and
efficiently comparison-shop for programs, rates and prices among leading wholesale lenders in
Conforming, Government, Jumbo, Alt-A, and Subprime mortgage markets.
With our patent-pending technology, mortgage brokers no longer have to guess where they can
make the most money, or which lender offers the most competitive deal for a given set of loan
parameters. Instead, Lending Arsenal users simply enter a loan scenario and, within seconds,
see at a glance quotes with all the correct adjustments applied from multiple wholesale lenders.
All that’s left for users to do is pick the best deal for both themselves and their customers.
WHAT’S NEW IN LENDING ARSENAL 2.0?
We are now running the second version of our popular loan pricing engine.
Those of you who are used to using the original Lending Arsenal, should notice a few changes in Lending Arsenal 2.0:
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THE STANDARD LENDING ARSENAL SERVICE IS NOW ABSOLUTELY FREE. That’s right -- as a part of our Standard service,
users can now price up to 12 wholesale lenders at the same time absolutely free.
If a user desires access to more lenders and programs (as well as to some other advanced features),
a subscription to professional-level service is available. Please visit OUR SERVICES
page under the LEARN MORE tab for more information on all services offered.
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We now support many more lenders and programs. We constantly add new lenders as we expand our services.
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By popular demand, in addition to the $69.99/month multi-user
Company PRO subscription,
we now offer two new professional-level options: (1) an individual broker subscription for $19.99/month and
(2) a short-term 24-hour access for ONLY $9.99.
Individual and company subscriptions are billed once every three months. 24-hour access is a one-time non-recurring fee. The Standard service is now free.
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We now offer DISCOUNTS TO REWARD OUR LONG-TERM USERS. For every three months of
uninterrupted subscription service, your price goes down by 10% until
it reaches a rockbottom $9.99/month for
Professional (individual) and $39.99/month for
Company PRO subscriptions.
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Our new version runs a much more sophisticated loan pricing engine that can now PRICE NOT ONLY SUBPRIME LENDERS,
BUT A WIDE ARRAY OF MORTGAGE PRODUCTS: A-Paper, Jumbo, FHA/VA, Alt-A, Sub-prime, etc. The new engine
allows users to view the specific ratesheet and all adjustments, notes and requirements for any quote. You now have
the ability to send an email with all the quote details to a processor or an AE.
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Our new version requires LESS INPUT WHILE PROVIDING EVEN BETTER ACCURACY. The accuracy of our
system is now completely transparent, as you can view the ratesheet and all of the adjustments for any
quote right on the spot.
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If you’ve used Lending Arsenal 1.0, you will be happy to find out that WE NO LONGER REQUIRE YOU TO PROVIDE
LOGINS FOR THE LENDERS. This means that you can choose to price any lender in the system --
whether you are signed up with them or not. You still need to be signed up with the lender in order to underwrite a loan with them.
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With professional-level subscriptions, we now offer ACCESS TO YOUR OLD QUOTES AND SCENARIOS FOR 90 DAYS
(vs. the 30 days in the old version). With the Standard service, we keep your quotes and scenarios for 7 days.
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You get ACCESS TO CURRENT RATESHEETS FROM ALL SUPPORTED LENDERS. There is no longer a need to go
to multiple websites to view those ratesheets. You don’t even need to register for Standard service. Just click on the OUR LENDERS tab.
WHY IS THE PRICING STRUCTURE DIFFERENT IN LENDING ARSENAL 2.0?
The old, one-size-fits-all pricing structure was not always optimal for all of our customers.
To make the system more accessible to individual mortgage brokers (as opposed to whole mortgage companies),
we decided to introduce more subscription options.
In the 1.0 version, Lending Arsenal offered only one level of service: a monthly subscription
that cost $69.99 per month and included 5 user accounts. We preserved this service in the 2.0 version
as the Company PRO subscription, which still includes 5 user accounts and still
costs $69.99 a month.
At the same time, we have created two additional types of services to address the needs of our diverse customer base:
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To better accommodate individual loan originators signing up for our services solely for their personal use,
the 2.0 version includes another subscription option -- the individual Professional subscription at
$19.99 per month for a single user.
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In response to requests from lower-volume originators, Lending Arsenal 2.0 now includes a PRO 24 option,
which allows access for periods of 24 hours at a time to professional-level services for
those mortgage brokers who may not wish to commit to a full subscription. The Pro 24 option is priced at
$9.99 per 24-hour period, and is most cost-effective for those
mortgage brokers who use our services only occasionally.
In addition to introducing the new pricing structure, Lending Arsenal 2.0 rewards long-term subscribers by
implementing loyalty discounts. Thus, the subscription price for professional-level monthly subscriptions decreases
by 10% every billing cycle, until it reaches
$9.99/month for
Professional and $39.99/month for
Company PRO subscriptions. To cut down on credit card processing and other transaction fees, and to thus
be able to offer such generous discounts to our customers, monthly professional-level
subscriptions are charged every three months.
Lastly, we’ve replaced our free 30-day trial with the completely free Standard service,
which offers a fully functional, unlimited-use, loan pricing search engine.
The major difference between the Standard and the Professional-level services is that the
latter gives brokers access to more lenders.
WHAT HAPPENS IF I HAD AN ACCOUNT IN LENDING ARSENAL 1.0?
All Lending Arsenal 1.0 accounts have been saved and transferred into the 2.0 system as Company Pro subscriptions.
The billing was grandfathered in, meaning that old user accounts will continue to be charged $69.00/month every month,
as opposed to the new billing structure, where users with Company Pro accounts are charged
$209.97 every three months.
Keep in mind that the 10% discount per billing cycle will not apply to the accounts operating under the
grandfathered payment plan.
If you were a 1.0 subscriber and would like to change your subscription type to take
advantage of more billing options under the new pricing structure, please call our customer support at 1.866.740.2044.
HOW SOON CAN I START USING LENDING ARSENAL SERVICES AFTER I REGISTER OR UPGRADE?
When you sign up for Lending Arsenal services, you are able to log in and start using our system instantaneously.
The same goes for upgrading to the Professional version -- as soon as you upgrade, you can log in and enjoy the
benefits of the professional-level service.
DO I NEED A PURCHASE AGREEMENT WITH A LENDER IN ORDER TO USE THAT LENDER’S QUOTES?
Lending Arsenal does not stand between you and your lenders. We are a research tool
that allows you to determine which lender has the most profitable (for you) and the most
competitive (for your borrower) quotes for a given loan scenario. Using our patent-pending
technology, we help you objectively make the most money on each and every deal, and still be competitive.
You do not need to be signed up with a lender to price their products using our service, but you do need to
have a purchase agreement with that lender in order to have your loan underwritten.
HOW MUCH DOES IT COST TO SUBSCRIBE?
The Lending Arsenal Standard service is ABSOLUTELY FREE. By registering with Lending Arsenal,
you will get access to the unlimited use of our Standard service. You will be able to price up to 12
wholesale lenders at the same time and store your generated quotes in our system for up to a 7 days.
If you would like to have access to additional lenders and programs (as well as to some other
advanced features), you can choose to subscribe to Lending Arsenal Professional service for as
little as $19.99/month, paid
every three months.
Additionally, Lending Arsenal 2.0 now includes a PRO 24 option,
which allows access for periods of 24 hours at a time to professional-level services for
those mortgage brokers who may not wish to commit to a full subscription. The Pro 24 option is priced at
$9.99 per 24-hour period, and is most cost-effective for those
mortgage brokers who use our services only occasionally.
We have also implemented loyalty discounts: for every three months
of uninterrupted service, your price decreases by 10% until it reaches the
rockbottom price of $9.99/month.
Multi-user company plans are also available.
Please see the OUR SERVICES
page under the LEARN MORE tab for more information.
IS A CREDIT CARD REQUIRED TO REGISTER?
No, a credit card will not be required to register. Lending Arsenal Standard service is completely free.
However, if you decide to upgrade to Lending Arsenal Professional, we will request a valid credit
card to pay for the upgrade.
HOW LONG DOES IT TAKE TO GET QUOTES BACK FROM LENDERS?
Lending Arsenal uses its patent-pending loan search engine to generate quotes for your loan scenario.
Once the quotes are generated, they are instantly displayed for your review. The runtime depends on the
load on our servers, but typically takes less than one minute.
HOW DO I KNOW THAT YOUR QUOTES ARE ACCURATE AND CURRENT?
We understand that the ability of our customers to trust our quotes is critical.
Without such trust our product is useless. Therefore, accuracy has been our very top priority from early-on in the development process.
Our new patent-pending loan pricing search engine refreshes rates and guidelines for each program several times per day. Each
quote includes the date a particular ratesheet was last refreshed. If, for any reason, the ratesheet was not successfully
refreshed in the last 24 hours, the date on our quote is displayed in red to bring your attention to that fact.
How the quote is calculated is completely transparent in our system. You can view the ratesheet and all of the adjustments for
any quote right on the spot. It couldn’t be any simpler. We challenge you to check yourself and see how accurate our quotes are.
With Lending Arsenal, you never have to worry about getting outdated or inaccurate quotes. That is our pledge to you.
In fact, we are so confident in the quality of our quotes, that we will give you free
subscription to Lending Arsenal Professional for three months,
should Lending Arsenal generate a quote that is inaccurate.
DO YOU TAKE INTO ACCOUNT PITI RESERVES, TRADELINES, CONSUMER CREDIT LATES, ETC.?
We take into account everything that needs to be taken into account based on the ratesheet.
Even if we don’t ask for it. Here is how it works:
If, for example, 2 months of PITI reserves are required but the loan scenario you entered does not include PITI information, the quote Lending
Arsenal generates will include a note (e.g., “2 month PITI reserves are required”) to draw your attention to that requirement. This way, we don’t
force you to type in an answer to every conceivable question, without compromising the accuracy of our quotes.
This way, it takes you less than a minute to enter the loan information, which enables you to price multiple scenarios and get back to
your borrower much quicker and with that many more options.
DO YOU CHECK MY SCENARIO AGAINST THE COMPLETE UNDERWRITING GUIDELINES?
Lending Arsenal is not an automatic underwriting system. We use lenders' ratesheets as a basis for our pricing and product eligibility.
For A-paper loans, we also rely on your selection of the loan category (My Community, FHA, etc.). If a product eligibility
rule is on a ratesheet (and most of them are, especially for Alt-A and Subprime loans), we take it into account.
So the bottom line is: if it is on a ratesheet, we take it into account; if it is not, then we do not.
Also, please keep in mind that, while we do our very best to check your loan scenario against the guidelines,
Lending Arsenal quotes are prequalifications, not underwriting decisions.
DO YOU RUN A CREDIT REPORT AS PART OF THE SUBMISSION PROCESS?
No. Our quotes are based solely on the information you enter as part of the loan scenario. At no point during the submission process,
nor at any other time, do we run a credit report on your customers. In fact, since we never ask for borrower social security number,
address or phone number, we do not even have sufficient information to run a credit report.
Because we rely only on the credit information entered as part of the loan scenario, you can
accurately price a loan without worrying about the potentially negative consequences of running a credit report multiple times.
CAN I PURCHASE ADDITIONAL USER ACCOUNTS?
In order to purchase additional user accounts, you need to be signed up for the multi-user Company PRO service
(as opposed to a single user Professional account). You can then purchase additional user accounts at $5.99/month.
Please see the OUR SERVICES page under the LEARN MORE tab
for additional information, or call our customer service center: 1.866.740.2044. Volume discounts are also available.
WHAT DO YOU DO TO PROTECT MY PRIVACY?
Lending Arsenal takes great care to ensure that the privacy of its users is always well protected.
We never sell or give away your personal information, so you can rest assured that your information is safe within our secure database.
Also, since our loan scenarios do not require the input of borrower's personal information (such as social security numbers,
addresses or phone numbers), your client list can never get into the wrong hands.
Neither do our users have to be concerned with the security of the financial transactions they make through our website,
as we take great pride in applying the highest standards of encryption. We use SSL (the industry standard) to make sure
that your information is securely sent over the Internet, while our AES 128-bit database encryption (the same level used by the
U.S. government) guarantees that even your most sensitive information is thoroughly guarded. In fact, few companies handle your data as securely as we do.
WHAT IS A MASTER ACCOUNT?
Only Company PRO subscriptions include master accounts. A master account is a user account with additional administrative privileges.
In addition to being able to utilize all the features of a regular user account, anyone with access to the master
account will be able to: (1) create and delete user accounts, (2) modify company information (such as billing and address information), (3)
view, edit and reassign saved loan scenarios created by any user within the company, and (4) cancel the Company PRO service. Because of the broad
access given to the master user, it is extremely important to keep the master account login and password secure.
FOR HOW LONG CAN I ACCESS MY OLD QUOTES AND SCENARIOS?
While all named and saved customer files are stored in our database indefinitely,
all quotes run by our subscribers, along with the accompanying loan scenarios, are stored in our
database for 90 days if run using our professional-level services, and for 7
days if run using our Standard service.
IS THERE A LIMIT ON HOW MANY TIMES I CAN RUN LOAN SCENARIOS?
No, there is absolutely no limit. You get unlimited access to our services, so there is never an extra fee for logging on
or re-running scenarios multiple times. Also, because we do not run credit reports on your customers, you never have to worry that
re-running a scenario will damage your customer’s credit rating by generating unneeded credit reports.
WHY WAS MY SESSION TERMINATED WHEN ANOTHER USER LOGGED IN?
Each user account is assigned a unique username and password, and user accounts are not meant to be shared.
At any moment in time, each user can be logged into the system only once. If another user tries to log
in using the same username and password, the first user’s session is terminated and he or she is “kicked out.”
Of course, you can always log in again, but anyone else using your username and password at the same time
will then get the “Session Terminated” message.
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